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Urgent!!! I've changed themes and it's stuck loading, help

spaghetti

New member
Feb 7, 2017
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Hi, I'm a newbie and I changed my theme to graphite and it went to reboot. It has now got to the blue screen and the yellow line and it goes a little way before changing to a black screen saying loading and back again. Help, my husbands going to kill me!!!!!
Update: I have an error message that says
Java script alert 46.4.112
SyntaxError:Parse Error
 
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When you say lose everything, does that mean all the tech stuff as we didn't do that. We got it all set up and just did the internet stuff and it was fine. I wouldn't know where to start if I had to go from scratch.
 
I've tried the old "on and off technique", it's just repeating the step of yellow line then a black screen saying loading and then back to the yellow line and loops. I'm worried if I reset that I will lose all the info that was put on for me. What a pain!!!
 
ftp if seen, may mean it is attempting to load an update to the receiver thru the internet connection.
There is a setup button on the remote, just below the blue button. Try using that and see if it will take you to the menus
 
If I use the gears button below the blue button I get a menu screen but nothing seems to help. I'm not sure what I'm doing so hesitant to mess around with much. It did this because I wanted to change the theme!!!
 
what theme or in what menu were you trying to change ?

Bkman mentioned to try another TV
You may have put the receiver into PAL mode, which some TVs are not compatable with. The Mags factory default is PAL mode.
If you can take it to another TV and try, it may work, if this is the trouble.
 
i do not even know what menu you found that theme option :eek:

Are you using a Mag254 iptv receiver ?
Or is it another receiver ?
 
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