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[UP OR DOWN] Channels Reporting

Loading time

Hi.
Am I the only one that notice the longer loading time it takes now to show the picture when you change the channel?
Before it was a second or less and now it takes 3 to 5 seconds to show any picture.
 
Many Channels down and freezing.

I don't mean to be a complainer but, many Channels down and freezing. Service has been seriously bad now for over a month now. I am catching hell now from the family as I approach another renewal event. This sucks. I have been happy with the service and appreciate the cost for what I get, but lately the 'what I get' part has been very sorely lacking.

I am asking the tech support guys to step up to the plate and take a good swing at this. Way too many channels are down. You guys are killing me. Family on my case.
 
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