you are good to move posts but not to address customer's concerns. This service has not been for free and has been terrible for the past months. you have a patient community, but this is enough.
Been trying this service for 8 months and now I have to say it is a complete screw job.
Constant loss of channels and now access denied error.
Went to a service with a higher monthly charge but their $hit works.
SO LONG
I will just move your post into this thread here. In case you ever come back looking for any kind of assistance, we can look back at this thread where you say the services here are a rip off and judge if its worth ever assisting you with any problems.