the user name not working

[mama25]

it was working yesterday and now it keep saying you STB is blocked call the provider i did repot the box not one time so many but it keep saying the same massage any help with that . thank you

 

[wickedjoker]

what device are you using?

 

[dara]

Did you link the MAC for the box to your donation?

 

[mama25]

yeas i did

 

[mama25]

mag 254 tis is the box

 

[jmkodi]

Reload portal, that should fix it.

 

[mama25]

i did the same think

 

[Bkman2020]

You may want to erase your mac address from your donation panel and re enter it.