Please Contact Your Provider to Register This Device

[dan359]

Hi,

I purchased a donation yesterday from IPTV Private Server. I have a mag254 that I had been using from another site donation. I donated for both IPTV and IKS. I got the IKS working; however, I can't get the IPTV working. I am getting the error on screen that says "Please Contact Your Provider to Register This Device".

I emailed tech support and no response after 24 hr. Can anyone help?

I changed the mac to something else then changed it back and that does not work. Quick question - is the mac case sensitive? my unit shows all lower case.

I emailed the company with all my info - mac address, donation #, etc.

 

[dale-63]

When u changed the mac did u link it then exit out and go back in and put the right mac in and relink it?

 

[dan359]

Yes I did and then checked to make sure it took.

Is the MAX case sensitive? My box shows lower case and the change won't take a lower case only upper.

 

[dan359]

When I change to lower case it says MAC already exists.

 

[tallman]

need to clear cookes

 

[dan359]

Clear all cookies on my mag?

 

[dan359]

How do I clear my cookies on my mag?

 

[Bkman2020]

you may need to do a factory reset.

 

[dale-63]

are u sure u have the right URL off even 1it won't take

 

[Bkman2020]

Clear all cookies on my mag?

He maybe talking about your internet browser to clear the cookies from there then try agian

 

[dan359]

I ended up restoring my MAG254 to factory settings and that fixed the problem.