payment

[raoe59]

information not mach

 

[Marley]

ok to what

 

[raoe59]

well is not just me

 

[ilan]

He asked you what doesn't match. He can't help you unless you tell him the problem.

 

[legsdiamo]

Having the same issue, saying that the billing information does not match the card, but the information is correct. This payment issue is becoming frustrating, they need to do something about it.

 

[crazed 9.6]

Having the same issue, saying that the billing information does not match the card, but the information is correct. This payment issue is becoming frustrating, they need to do something about it.

yes, raoe59 has same sort of issues. I had been in conversation with him earlier.
I have also sent requests to administration for this to be looked into.

 

[legsdiamo]

Is there any other alternative?

 

[crazed 9.6]

Is there any other alternative?

just what is in place at the moment

 

[raoe59]

thanks for try to fix that problem

 

[legsdiamo]

Any idea if trustpay is going to be added back as a payment option?

 

[ddowder]

Yes I'm trying to renew with same payment method as before and keeps failing using trust pay ????

Only have 7 days left do I need to start looking else where?

Crazy

 

[perry2087]

Same thing happening to me

 

[legsdiamo]

Where are you using trustpay, that option is not available?

 

[perry2087]

Sorry it wasnt trustpay.I tried Globebill..it failed and then I tried the 2nd one payease (I think it was called) and it gave me an error about wrong postal code. I have been trying to get this figured out for 3 days now. Not having much luck so far. Even tried using a different card.

 

[legsdiamo]

I have been having issues with the payment gateways for the past few weeks. The only one that worked was trustpay and that is not an option anymore.

 

[raoe59]

any updates yet about the problem? thanks

 

[ddowder]

I wish we could get some answers looks may be time to move on I've been a long time customer.

I even sent email to 66 team no reply .

Only have 6 days

Oh well plenty of others out there now.

 

[raoe59]

well lucky you hav days left i have a bunch of guys waiting

 

[raoe59]

hope they fix this issue

 

[crazed 9.6]

Guys, I been working on getting yous some answers and options.
Server administration knows about this , I have explained it all to them.
I will again today send another message with urgency in the message.