I ordered a rocket last wed and I haven't gotten an email yet, bank paid for transaction, I checked junk mail and spam I didn't write down order # so I am not sure how to ckeck
TWD8711, I order a rocket Monday morning and still have not received anything. I had screen that said payment approved and did not write down my donation number as the screen loaded to a new screen before I could write it down.
its been way to long to wait for a donation, after 7 days I cant imagine getting it any time soon, been doing this for a long time and have never waited this long not even close, not sure what to do dispute charges and try again then I would have to use another credit card and im not very fond of using cards in the first place, it seems without an order # (which I don't have) there is no way to check whats going on
I also have not gotten a email with donation number. But did finally today get a email from them asking for what pay option I used. I am waiting to hear back.
My friend has been waiting over a couple days. I have the order number, is there someone I can email? I got my 15 codes right away, but for the 22 we recently ordered there's no sign.
I have, it just says it could take 24-48 hours and to check that the card has been charged. It's been longer than 48 hours and the card has been charged.
trying to get someone to help seems to be impossible, I guess as long as they have your money they are good to go, I didn't write order # down, never had any trouble before, 11 days and still no response from anyone, where is customer service
