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I got to go out , if somebody please tell me here how t make this work please let me know, I have a mag 254 with a rocket service for more than 3 years o well since the beginning and all what I want know is to keep rocket service but add another provider, but the mag is lock by rocket, I did a iptv reset more than 3 hours ago and still lock ,when I did the reset in rocket website it was successfully , what I'm doing wrong ? please advice. btw I disconnect the mag for about 10 minutes too, thanks
 
`I have the other provider working in a different mag254 with no problem, to me is rocket the one that got me lock out in this, other mag like I said I have rocket since the beginning and this problem is in the mag where I have rocket , in the other mag the other provider is working with no problem, we are talking about 2 different box know, so my questions is this , how can I have 2 providers working in the same mag, and no block from my original provider which is rocket. thanks
 
email them at 6 am eastern time , not answer and still STB BLOCK, I been with rocket since the beginning but I will like to said that I get a better response o customer service with other providers, don't get me wrong I like rocket I know is a lot of issues and people that want to be happy, but to release my STB OR MAG however you want to call it should be easy, has been more o close to 24 hours with the same issue , nobody has nothing to said?
 
you may be right, because I'm able to connect to rocket server and watch those channels with no problem, but when I restart portals and tried to go to a different provider is when the blue screen that said your STB is block by your provider come out, any suggestion at what to do? basically I want to use one device with 2 different providers, help please thanks
 
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