I have been having the same problems, first order was 12/31/15 no problems there, was out of town let it run up and then tried to renew 2/5 couldnt renew,
so just ordered 3 months, payment went through, didnt get a response right away like first time so on 2/11 placed an order for a friend to try and recieved an email immediately.
email said user: as my email username and password and my correct mac, checked route and everything was good mag 254 box was running, but this route was for only 30 days. but the new order number and route matched up correctly when punched into mag box i had service.
on feb 14 received second email same order number as before but saying your new user routes have been assigned and had different username and password,. soon after box and service went down. here is where is gets funny.....I check the routes with this order number and route i get
now under route number it didnt matter if i put the correct route or anything else it returned the same response i just put that in there so my route didnt show
[TABLE="class: mac, width: 100%"]
[TR]
[TD]Route:#[/TD]
[TD]this box doesnt appear to be working[/TD]
[/TR]
[TR]
[TD]IPTV Portal:[/TD]
[TD]N/A[/TD]
[/TR]
[TR]
[TD]Server(s):[/TD]
[TD]66.iks66.tv[/TD]
[/TR]
[TR]
[TD]Port(s):[/TD]
[TD]50066 (Dish) 40066 (BEV) 60066 (Sky Mexico) 55066 (Dish Mexico) 30066 (Claro TV 125W) 33066 (Claro TV 50W)[/TD]
[/TR]
[TR]
[TD]Status:[/TD]
[TD]Running[/TD]
[/TR]
[TR]
[TD]Remaining days:[/TD]
[TD]26 days[/TD]
[/TR]
[TR]
[/TR]
[TR]
[TD="colspan: 2"][/TD]
[/TR]
[/TABLE]
this i for both routes using the new order number
now using my previous order number from 12/31(from my first order) I get
[TABLE="class: mac, width: 100%"]
[TR]
[TD]Route:#[/TD]
[TD]you can put anything in here and this is what is shown[/TD]
[/TR]
[TR]
[TD]IPTV Portal:[/TD]
[TD]66.iptv66.tv[/TD]
[/TR]
[TR]
[TD]Server(s):[/TD]
[TD]66.iks66.tv[/TD]
[/TR]
[TR]
[TD]Port(s):[/TD]
[TD]50066 (Dish) 40066 (BEV) 60066 (Sky Mexico) 55066 (Dish Mexico) 30066 (Claro TV 125W) 33066 (Claro TV 50W)[/TD]
[/TR]
[TR]
[TD]Status:[/TD]
[TD]Running[/TD]
[/TR]
[TR]
[TD]Remaining days:[/TD]
[TD]76 days[/TD]
[/TR]
[TR]
[TD]Mac Address:[/TD]
[TD]00:00:00:00:00:00[/TD]
[/TR]
[TR]
[/TR]
[/TABLE]
so it seems that the route box on the search page can have anything inputted into unless i am doing it wrong i have used the route numbers but it returns the same status if i use something other than the order number it tells me wait 24-48 hours or check charges. i have tried to change mac and get unable to or php errors, when trying to reset iptv i get the red box with only 15 mac changes too many times etc... i have emailed from email address and contact page,
both emails i received say that i ordered iptv+iks free plus order amounts confirm this. can someone please help me