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Hoping the fuse starts to ship tomorrow

#62
I have sent a few email over the last couple of weeks with no response. my hands are shaking cause I don't have anything to play with. I have redone my fire tv and stick and nexus player reinstalled windows 10 on my main sys and 3 laptops. I need it BAD !!!
 
#63
Have you got an old eight track you can get out and play with or go down to a used store and pick up something cheap, me am stil confined till Saturday but will need it very bad when I get out.
Will be six weeks without TV or any boxes to play with, any longer and would probably have to see a head doctor.
 
#70
Just posted on FB

Hello Guys,

We understand the delays our VIXO Fuse has under gone. First and foremost, we as a company want to sincerely apologize for this. We had a lot of delays with the manufacture and delays in customs by our manufactures. With our efforts still going strong we have successfully received the VIXO Fuse last week. We still are waiting for the tuners to come in our hands so we can immediately pack it with your VIXO Fuse and ship it out in the fastest possible method to our valued customers (1-2 days via DHL).
 
#72
It is an issue that is out of their hands and they are being upfront and honest!!Kudos!!
Laser915 said:
Just posted on FB

Hello Guys,

We understand the delays our VIXO Fuse has under gone. First and foremost, we as a company want to sincerely apologize for this. We had a lot of delays with the manufacture and delays in customs by our manufactures. With our efforts still going strong we have successfully received the VIXO Fuse last week. We still are waiting for the tuners to come in our hands so we can immediately pack it with your VIXO Fuse and ship it out in the fastest possible method to our valued customers (1-2 days via DHL).
Click to expand...
 
#75
this is what I got today.
Hello,

We understand the delays our VIXO Fuse has under gone. First and foremost, we as a company want to sincerely apologize for this. We had a lot of delays with the manufacture and delays in customs by our manufactures. With our efforts still going strong we have successfully received the VIXO Fuse last week. We still are waiting for the tuners to come in our hands so we can immediately pack it with your VIXO Fuse and ship it out in the fastest possible method to our valued customers (1-2 days via DHL).
Meanwhile we have come up with a solution for our supporters. Mind you, if you chose to receive the VIXO Fuse without the tuner, we kindly ask if you can split the shipping cost as we are growing company.

1. Ship the VIXO Fuse without the Tuner.
2. Wait for the VIXO Fuse tuner to arrive and then ship my order out.
3. Refund my order in full (please provide your order #).
With this all being said, we expect within the next 2 weeks (10 business days) we should have the Tuners readily in our hand and both products delivered to your front door.
We kindly ask you once again; please have faith in us as we are working around the clock in regards to bug updates, middleware and logistics of getting the product to your hand as soon as possible. The delay has been ever so upsetting not only from a customer’s perspective but as a business also.

Thank you for understand and cooperating with us. We look forward to hearing from you.

AVOV Technology
Sales Department
[email protected]
 
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