Have internet and ethernet

[bearwithme]

I have the internet and ethernet emblem showing on the embedded portal but cannot get anything to come in,, even the video club doesnt come i , just says no file. Is the system down or did something happen to mine. I was watching movies yesterday on it. It was beautiful. Not a flaw. Just good movie and sound. Felt like I was in the moviehouse. Just great.

 

[Marley]

its on your side try a reboot

 

[bearwithme]

I did the reboot and still doesn't come in. The video club says file missing and the regular channels just don't come in. BTW how much download speed do I need?

 

[K00lKatT]

have you updated your box??

 

[bearwithme]

If you mean update software it has r10 already.

 

[K00lKatT]

reboot your whole system, modem/router and box...use the reboot in outer portal menu..

 

[theuduk]

Check your internet in Setting-Network should say UP.

 

[K00lKatT]

yes, good point, Duk, check all your menus to ensure nothing has changed..

 

[bearwithme]

Just finished rebooting everything but I am still down. Have to leave to go to work. Be back tomorrow and will try the setting-network-up thing. Thanks guys

 

[bearwithme]

After calling me in to work they didn't need me afterall. Here I am. The latest is. I started over from the beginning and went thru the setup again line by line. Evervthing was ok. After I rebooted it came "press menu to load portal " which I did it came up"page loading error, check connection and page url" To the right of that in red letters was internet OFF, ethernet ON, IP, etc. It also listed (on the left side) 3 portals, embedded, http//:1.iptvprivateserver.tv and 1.iptvprivateserver.tv I can't seem to be able to move over to the right maybe turn the internet on. What do I do now?

 

[K00lKatT]

try choosing portal 1 or 2 and click ok..
don't understand why the identical info in both portals, not needed..

 

[bearwithme]

No matter which one I click with the exception of embedded comes right back and says the same thing. The embedded goes to inner portal.

 

[K00lKatT]

I think you are confusing your box with the ident. info in both portals...your modem/router is not getting internet to your box..
did you check the back for both lites on the rj-45 jack??

 

[bearwithme]

Yes green and yellow light at back of box. This is my daughters' box. I had no problem with mine but this one is giving me a problem

 

[bearwithme]

Would it matter if I started to set up at her house and when she had to leave I brought it to my house to finish it up?

 

[K00lKatT]

yes, because of diff IP...are you running DHCP or static?

 

[bearwithme]

DHCP I had internet at one time at her house but I couldn"t connect. Video said file missing

 

[K00lKatT]

I'm not able to get to my box right now but I would def get rid of one of your portal settings..you only need our trial in one portal.

I believe you may have to reset your box but before that go to BIOS menu and ensure you're booting to NAND

 

[bearwithme]

I am booting to nand. Should I wait until my daughter is home to try to finish it up at her house? And why would I not get anything If I was getting internet. The setup when smooth all the way seemed to do everything right but could not get anything to work.

 

[K00lKatT]

still waiting for an answer as to why the same info in both portals...