my box was downloading an update but it never take it.so try to reset it many times wouldnt happen .box working fine just wouldnt take update or factory data reset.
does anyone know how to hard reset this box please let me know
you say it was installing an update but never finished........because if it was an update for Buzztv App ...it does it in the backround...you would not see it.........a firmware update would show progress...what is the firmware on your box ? is it buzztv 2000 or 3000
its a upgrade it read new version v001m901_20171024 the thing is i cant factory reset
i think it was trying to upgrade from20170304 to 20171024 but somehow it never take it because its stuck at 94% also think that cause it not able to reset thebox
i did all that the box wouldnt factory reset at all the box work but it will boot when it want to update so take off auto udate so to stop the boot when watching .it want push the update but it wouldnt take it so i try to factory update it but it wouldnt work( update)
my box work fine just it keep pushing an update that wouldnt take so when tv on it will boot blank like it updating an go blank but never come on because it never take the update so what it did is remove auto update.i feel if i can reset the box it will help but the box wouldnt reset
now i got you your stuck on a update and wanted to do a box reset to remove that see if it wont do that try and turn off auto update and then do factory reset that may work if you have done that i would try and contract them for help dont know if you can do the toothpick trick just got my box
