Do I have a dud buzz 3000?

[adrunkguy]

I just got this buzz tv about 2 weeks now. Upon startup, it would freeze and I can't hit any menu or turn it off.
I have to manually unplug power and plug it back in. After that, it would work fine. It would do this if I turn it off and use it the next day.
I search and didn't see any issues like this.

I reached out to the seller and they recommend I leave the box on...wouldn't that use power and data?

I have the latest update.

 

[Bkman2020]

Do a factory reset and start all over maybe the update didnt install correctly

 

[Aggy]

I just got this buzz tv about 2 weeks now. Upon startup, it would freeze and I can't hit any menu or turn it off.
I have to manually unplug power and plug it back in. After that, it would work fine. It would do this if I turn it off and use it the next day.
I search and didn't see any issues like this.

I reached out to the seller and they recommend I leave the box on...wouldn't that use power and data?

I have the latest update.

I think as the other poster said it may be an issue with the update. Yes it will use power and data to keep it on, but seems to be a workaround. I have 3 buzz's and one of them freezes like yours does. No issues with the others. All were factory reset with latest updates. I just keep that one on all the time. I also find turning it off completely rather than standby also avoids the freezing.

 

[adrunkguy]

I think as the other poster said it may be an issue with the update. Yes it will use power and data to keep it on, but seems to be a workaround. I have 3 buzz's and one of them freezes like yours does. No issues with the others. All were factory reset with latest updates. I just keep that one on all the time. I also find turning it off completely rather than standby also avoids the freezing.

What do you mean turn it off completely rather than standby? I turn it off by pressing power on remote. Are you cutting off the actual power?

 

[dishuser]

What do you mean turn it off completely rather than standby? I turn it off by pressing power on remote. Are you cutting off the actual power?

hold the power button
you then get 3 options

 

[Aggy]

hold the power button
you then get 3 options

This. Also I think the power icon on the main screen gets you those option too.

 

[dishuser]

This. Also I think the power icon on the main screen gets you those option too.

ya but they're using remote which is quicker

 

[littlebird]

did you fix it .?
I have the same problem since I bought the box (six months ago)
thanks

 

[adrunkguy]

did you fix it .?
I have the same problem since I bought the box (six months ago)
thanks

yes, holding down power button and switching it to off solve my issue.

It doesn't freezes on poweruup again.

 

[skd-buzz]

I am facing the same issue of the box freezing. Sometimes even the remote power buttons or any of the buttons on remote would not respond. I restart the unit and then it works fine.
I have purchased a white basic adapter switch which helps me not to unplug the unit every now and then. Hope this helps.