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Avov tvonline 4

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pajero378

New member
Jun 20, 2016
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#1
I bought 2 boxes both giving trouble of freezing the picture / buffering, in the morning the by using the remote the box red light comes on but tv has no display. if I reboot by using the small button on back the unit comes on and works.

This morning kept freezing and tried the button at the back but no effect so I pulled the plug at back to do hard resent. once i plugged it back on I get a black screen " Android System recovery"" have attached a picture.

Any help will be appreciated.
 
#3
The picture froze so I used the remote to go back and turned of the unit. than using the remote turned it back on but same problem. Than I used switched off the unit but pressing the button on the back and turned it on but live TV plays for awhile than picture freeze again so I unplugged the unit to do a hard reset. When I plugged back the unit and i got to where I am.

How do I do Factory data reset !
 
#9
pajero378 said:
I bought 2 boxes both giving trouble of freezing the picture / buffering, in the morning the by using the remote the box red light comes on but tv has no display. if I reboot by using the small button on back the unit comes on and works.

This morning kept freezing and tried the button at the back but no effect so I pulled the plug at back to do hard resent. once i plugged it back on I get a black screen " Android System recovery"" have attached a picture.

Any help will be appreciated.
Click to expand...

I had the same problem with a Nexus tablet was never able to get it to recover. Had to send it back to Google for replacement.
I do what wickedjoker recommended, don't waste your time. Send it back
 
#10
I have emailed support 5 times and reported a bug once. I got an automated response but no one contacted me as the email stated they would. And this 1.0.6 update, I didn't even get an automated response. My picture is not good, no setting for 4k, no guide, and now it's a brick.
 
#12
asft said:
just so i got this right all this came after the update to 1.0.6 right or am i wrong
Click to expand...

As of 6/16 build was 1.0.5. so i dont know if it updated by itself and got messed up. All I did was reboot as picture was freezing on live tv. I have opened a ticket june 20 but except for a acknowledgment no response. Have tried to call their office in CA 1-855-449-2968 (AVOV) but that number does not accept any calls. have also emailed [email protected] yesterday but no response.

I had another issue with the unit before this fiasco, after a few hours of unit being off or when I would turn on the unit in the morning using the remote there was no picture I had to turn off and on using the button at the back and than it would work fine. I opened a ticket about that problem and they eventually responded to change the HDMI cable, which I did but to no effect. I replied to that msg but no response. so i gave up.

Eventually by using the button last Saturday the unit got messed up or it updated to 1.0.6 and now its a brick.

I have another 4K box wch still has this problem of turning on with a remote. but on the other hand my 3rd unit a Avov tvonline+ Red box works flawlessly.

Avov has put out a product when they cant handle Tech support.

have spent $3/400 on this plus all this headache and Frustration, thinking of going back to cable TV and pay the $40 more per month
 
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