I have two tv-online V2 boxes .........linked the macs to donation successfully ......input the (donation) id and password for credentials .....the Server 1 has a little lock and key next to it.....click server 1 and the window pops up for id and password....all looks good...click connect and this window keeps popping up asking for the id and password......it never gets connected.........checked all the numbers and made sure online that the donation is linked to that mac...................Now some I hear with avov boxes .....are connecting but only have the vod and the live-tv music channels......well I can't even get that...........has Avov said anything about this particular problem..im having..............