Add mac address not working

[Bayaya]

Hello!
I'm trying to add my MAC address in the site as per email instructions after paid my subscription. For some reason I can't login. I try a few times with
the order number and the email I use in my order it but nothing works. I even PM IKS66 personnel but not answer.....Please help!
Thanks in advance

 

[nd4307]

Are you getting a message?

 

[Bayaya]

Are you getting a message?

Thanks for your quick response. I was entering the wrong INFO. Finally I change my MAC.