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newbie lost

buzz59

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Mar 17, 2016
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i purchased a new KODI box that already has IPTV stalker and NFPS installed as add on , i keep getting authentication failed when i attempt to access the sky tv that i donated to when i got the box . I am new at the computer game and am not very tech literate at all . any help would be apreciated
 
re lost

Did you buy it from a reseller or did you buy a donation directly from papio?

bought from a reseller , got a print out with a registration # etc, with a mac address , had problems and reseller had me change the mac address , reseller got impatient because i had alot of problems and told me to contact forums for help from now on.
 
reseller with little to no result , at first was going through iptv then NFPS , but he sent me new chips that had a TV option on main menu , now there is no TV at main menu and have to go back through iptv and NFPS , but NSPF says authentication failed
 
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You are going to need to get the order number and donation number from him... Without that there is absolutely nothing anyone can do to help you. Unfortunately that is the problem with resellers! We encourage everyone to not to buy from resellers for this exact reason! They take your money then don't help you and tell you to come here for support... People only buy directly from The source!!!
 
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You are going to need to get the order number and donation number from him... Without that there is absolutely nothing anyone can do to help you. Unfortunately that is the problem with resellers! We encourage everyone to not to buy from resellers for this exact reason! They take your money then don't help you and tell you to come here for support... People only buy directly from The source!!!

I have the donation number and the original mac address
 
i bought it from detroit DIY electronics off amazon it was listed as vsteaming KODI with add ons on amazon the box itself has nothing on it to descibe what kind of box it is
 
i checked all 3 and my donation number isn't recognized by any of them , i donated to a reseller , he supplied a sheet with a donation # , IPTV portal , server(s), status , # of days and a MAC address
 
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