I,m having this problem as well,and also when the channel freezes up,and you have to flip back n forth to get channel working again it goes into saying loading at the bottom below the channel list, and you can,t change anything because it totally locks the receiver up. This happens several times a day. This is the worst the mag 254 has worked in years. Too put this in perspective .If you got in your car ,and turned the key and you were used to your car starting, and all of a sudden you had to get out of your car every time you wanted to start it ,and remove the battery cable off and on the rest of the time starting of your car. Most ,or if not all of you ,would not accept this ,and if it didn't get fixed or couldn't be fixed ,would be getting rid of that car lickidy split. and be looking for a new car, aka a new service. A car aka service, that when you turned the key,aka pressed the power button to turn it on and off it worked. Lets get this fixed before we half to get rid of the car,aka move to another service that doesn't ever do this. Thanks