Whom did you order the donation from? I highly recommend not to purchase from a re se###r.Buy from a reputable firm and you will get all information that is needed .
They say within 24hrs, but I always get a reply within 2 hours.
Check your Spam or Junk folder of your email program. My replies always end up in there ???
If you have the confirmation # from when you placed your order, and your email address, you can go online and see if your request has been activated.
here is the link ->https://papiao.is/main/order/
/kens
