fixed one today that would connect to server and show video on maybe 8 live-tv channels....Vod would kick me out if I tried to play a movie (Avov plus) by factory defaulting the box and imputing the info again .....so now live-tv and vod are working..............I think at one point in time the boxes can't take an Installer update that is needed.......but factory defaulting the box clears its head and it then takes all the Installer updates needed ...and will work again...............These updates are not the firmware update....only the installer update.....you still need to make sure you have the latest firmware build installed.........as for the Avov plus and V2 .........it should be at Version 1.08