I bought the mag 254 on Saturday - live channels freezing and is unwatchable for the most part - ( internet is 25 down and 10 up cable, the router is right next to the mag) I don't know what server provider we are using is there a way to find out does that matter
- we have tried changing the DNS 8.8.8.8
- updating firmware
- increasing buffering
Looking to fix this problem feeling like I should just go get a refund and I don't even think I can