I haven't been able to get any answers or help on this.

I have recently purchased a rocket and have set it up. I have been using IPTV on my MAG250 for years now so I am not new at this.

My portal has been set up, my account says active however, I do not get any video at all. I can see the channel list and the guide.

I have updated my firmware and tried several video settings with the same result.

The video club also says file missing for ALL movies.

I need some help with this.