Sorry for taking so long to get back. I was busy yesterday. Life does get in the way sometimes.
I have tried the RCU/menu/settings/configure/live tv. There are two settings there, primary or backup. I tried both, no change.
I tried resetting my account a couple of times, I have been on p2, p3 and p5, no change
Something I find odd is, I tried a movie in the VOD area and got the same result. But when I tried to play a trailer the B5 had no problem playing it from YouTube.
This tells me that the B5 does play video and sound. It is just a problem getting the B5 to stream the data from private server correctly.
The error is still the same at this point. "Media format is not supported".
I wish somebody with a B5 would chime in with their settings.
Jack
Jack
I use the same settings on all my devices which is primary for all.
If a channel or VOD gives an error I will try backup.