Stb nfps emulator issue

[actueel]

Device loads up on the emulator at first run very normal. If the device switches off , and click on the IPTV STB again, it states this message :
"Please contact your provider to register this device". I would then have to either change mac address or reset on portal.

Please assist as it's annoying doing this all the time.

Also, for some reason pro needs the 79 in its mac address. The free needs 78. Very odd.