All Channels are down - From both servers, 1 & 2

[crazed 9.6]

Some of my customers using formuler z10 are still down, any idea what's causing this?

Firestick & mag boxes are back and working.

Have they tried a power cycle on them Z10 devices ?
Unplug the power cord for 60 seconds.

[irving10807]

I see now that the issue is only affecting Formuler Z10 boxes connected to Server 2. I switched them to server 1 and they are working now.

Just so you guys are aware of the issue.

[crazed 9.6]

I see now that the issue is only affecting Formuler Z10 boxes connected to Server 2. I switched them to server 1 and they are working now.

Just so you guys are aware of the issue.

cool beans, thnx

[big mac]

I see now that the issue is only affecting Formuler Z10 boxes connected to Server 2. I switched them to server 1 and they are working now.

Just so you guys are aware of the issue.

Or maybe an IPTV reset would have fixed it.

[irving10807]

Hey guys, just to be specific, the issue is related to MyTV online app connections to server 2, changing the connection to server 1 fixed the issue.

This applies to any box using MyTV online ( Formuler z10, Dreamlink T2 & T3)

[irving10807]

Note that a reset wont resolve the issue of connecting MyTV online app to server 1.

The only fix for now is changing to server 1.

[guest]

Are we all still down?

[Ryu]

nope. its up.