Hello member.. anybody have a solution for the mag270-275 box , still doesn't loud up ..please help if you do.,, thank you

hello..I'm a reseller and i have the mag 270+275 and the password go's true but the yellow bar doesn't go all the way 100% there is something I'm missing here, can someone please tell me , maybe the setting I'm doing wrong on the portal I have 66.iptv66.tv and that it . please someone help...