Is anyone's EPG blank???

Just replaced my mag 254 (I was thinking it got fried in a storm) and got the new one in today...set it up...blue light steady...but no pic (TV says no signal)...I read the sticky about resetting but no go...any ideas? (BTW I tried another hdmi cord and another outlet)

got my donation and ready to go...been using free trial with no problems...is there an easy step by step setup guide to input my info now that I'm moving to the paid service?

Might be a dumb question...does anyone else have trouble getting the East Coast HBO to load up? USing a MAG...the West coast feed loads fine