I got a call about the mag showing the red "Page Error". I went to test.Comcast modem working properly. The mag shows connected.But it wont load the portal.This is strange.So I plugged in my mag that I was watching earlier. And at this address even my mag wont work.What could this be? Is the...

When will they fix the mag so it is user friendly.Problem:When you put the Mag 254 on different TVs you get locked out of the rear portal. Example: when you take it off a high DEF TV and go to a CRT standard definition TV the rear portal is not assessable.You have to take the mag back to the hi...

Can the Mag 254 bin be modified for consumer wifi friendly operation. The key input is located in the rear portal and it is dangerous for customers to go back there because they will wreck the box. I sent one customer back there and he decided to learn how the box works with out my approval and...