My mag 254 stopped working

[yankie]

Hello , I made ​​my a donation , and use my mag254 about a week, but yesterday I suddenly came this message " Please contact your provider to register this device" and donation information that I have I deleted the confirmation email and I can not use it , someone please help me

[Kimbo]

Try restarting your modem and that your Mag 254 firmware is updated !!If not them you might need to contact Rocket!!!

[yankie]

Ok , thanks,,i tried to contact rocket