Blue screen with bar

[kool620]

I am still new at this and am trying to set up this box. The set up went well until I got to servers and I put all the info in correct. but now I have a blue screen with a bar in the center with what looks like candy stripes. All the buttons on the remote are locked up except the set up button. I have tryed everything but can't get rid of the blu screen and bar. Please help

[greg]

check your mac address https://papiao.is/main/search_mac/

[K00lKatT]

Kool, what source did you use for set-up info and what did you enter into line 2 of your portal for our service??

[kool620]

11.iptvrocket.tv

[kool620]

checked mac address from owners manual and whats the box and they are the same.

[K00lKatT]

did you check your mac at the purchase site??

[kool620]

Now I am confused. I checked the mac address on the spec read out in the box and on the owners manual. the mac was not on the purchase order

[K00lKatT]

you have to go to purchase site to check your mac.

[K00lKatT]

read, pls...

http://iptvtalk.net/showthread.php?5987-Where-to-buy-and-what-to-do-once-you-do-it-Look-here