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cams
09-02-2015, 11:05 AM
Hello all, I am getting "Authentication Problem" when I try to load rocket portal. The blue screen comes up with the bar in the middle, about a 1/4 of the way up the yellow shows up, freezes there and gives me the error. It was working, channels working last night. Internet speed good, connected when I checked this morning. Box got updated to r11 release. Help please!

big dady
09-02-2015, 03:24 PM
If it started after the update? Reboot the box and recheck you setting

cams
09-02-2015, 04:50 PM
Hi big dady, I did reboot. Even unplugged and plugged back in. The update was done after I established an Internet connection. Then i did all remaining settings as far as servers. Why was it working last night, with hardwired in. Try this morning and I get the error. Thank you though.

Bkman2020
09-02-2015, 04:53 PM
The service has been like a roller coaster over night so do not adjust anything.

cams
09-02-2015, 04:55 PM
Hi bkman2020, I think that's what I'll do. Leave well enough alone and just check every so often. Thanks!

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