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ennio
08-23-2015, 09:09 AM
I paid for the service my credit card was charged on the 18.8.2015 but no confirmation email I contacted them through the homepage no answer yet, check spam, there is nothing, any help from you side?

dh8389
08-23-2015, 10:11 AM
Send an email to [email protected] make sure you add your order number.

Bkman2020
08-23-2015, 02:08 PM
I paid for the service my credit card was charged on the 18.8.2015 but no confirmation email I contacted them through the homepage no answer yet, check spam, there is nothing, any help from you side?

Try this method email them with another email you feel you rely on also make sure you put as much info of the order on the email as well the email you use to purchased your donation.

abrasope
08-23-2015, 09:19 PM
same thing with me , paid two days ago and nothing yet.

Shortcircuit
08-23-2015, 10:39 PM
as past experience, they never send e-mail for confirmation, go to their page and click contact us and in there put your rocket number, no the order number and follow instructions.

bbarber275
08-24-2015, 01:50 AM
Email them at [email protected] . I did not have a order number. I just sent them the email address and then C/P from the C.C I used and I received my info the next day

Marley
08-24-2015, 04:25 AM
got to put info in or they wont say a thing

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