how to contact buzz

[shadow]

pretty sure firmare update is causing my problem with media format isnot supported. but then again i would imagine most people also have the firmware update and theirs is working fine. just running out of options.

[NBS]

Email cs at buzztv.com
Your buzz hasn't had an update in quite a while so it's not the firmware

[shadow]

how do you force an update it says i have the latest update when i click check updates

[shadow]

how do you force an update it says i have the latest update when i click check updates

it just uploaded v935 jun 5th 2024 but same problelms

[NBS]

Buzz version 935 runs fine If it was a issue others would have same issue.

[crazed 9.6]

I really don't think this issue is caused by the Buzz device or firmware. I don't think it's a media format issue either.
I do think it's the connection to the server. I do think that for some reason you are not connecting to the full playlist. Weather this is an ISP issue or your papiao code, I can not guess.
Have you tried the VPN recommended ?

If you would like I could test your code here on my device . I would need you to send me the credentials thru a private message (click my name to get the PM option).
Disconnect your device as well.

[crazed 9.6]

Okay, I have connected the 4900 and added URL into MAC server (changed to my MAC and did a reset at website) and all channels are working.

Question : When you added the server URL into the MAC option on the 4900, did you leave the credentials box uncheck or blank ?

[big mac]

Okay, I have connected the 4900 and added URL into MAC server (changed to my MAC and did a reset at website) and all channels are working.

Question : When you added the server URL into the MAC option on the 4900, did you leave the credentials box uncheck or blank ?

You could have used his mac for the test. ;)

[crazed 9.6]

You could have used his mac for the test. ;)

don't know how that would work but hey, you've surprised me before :eek:

[NBS]

You can change the mac on your device

[crazed 9.6]

I figured that's what big mac was talking about.
I was thinking about trying that way, but shadow reported that XC method was tried and failed, so I didn't think the MAC had anything to do with this issue.
Maybe I should try XC and the MAC change.... I gotta get me some coffee :)

[crazed 9.6]

gonna just wait to do anything more till shadow reports back after he did a reset. I told shadow to let me know after that and if needed I would do the reset from admin panel, maybe make a difference, it has before :)

[shadow]

Deleted server started over left useername password and unchecked on the credenttials bos and went to website and did reset buy message still there++

thinking hospital for me tomorrrow morning might be in order so may not be able to get back to you for a week or so

thanks for the effort everyone but it doesn't look too good right now

[crazed 9.6]

Deleted server started over left useername password and unchecked on the credenttials bos and went to website and did reset buy message still there++

thinking hospital for me tomorrrow morning might be in order so may not be able to get back to you for a week or so

thanks for the effort everyone but it doesn't look too good right now
since I still had access to your credentials, I visited the website and performed a reset at the admin level.
Will it help ? Maybe or maybe not, but it has been done.

[shadow]

WORKING THANKS GUYS. I INSTALLED IP VANISH AND IT IS WORKING GREAT. THANKS TO ALL FOR YOUR IDEAS AND HELP.

and good news for me hopital not in near future

a really great day for mr

[crazed 9.6]

WORKING THANKS GUYS. I INSTALLED IP VANISH AND IT IS WORKING GREAT. THANKS TO ALL FOR YOUR IDEAS AND HELP.

and good news for me hopital not in near future

a really great day for mr

that's great and glad to hear the good news too :)

[Ryu]

outstanding :)

[4me2c]

Always Good and Nice to Hear Good News...!!!