Setting up the HD5

[DHOBBES]

Ok so.......I got the box, setup the wifi, put in server info, rebooted, and now I got the blue screen with all the apps. The remote worked fine thru the setup, but now I cant move to anything. The screen is just stuck here. Any advise ?? :confused:

[4me2c]

Maybee Start all over again and also check the Main Site, see if the info there is the same...!!?

Check this Again : http://iptvtalk.net/showthread.php?46005-BuzzTV-HD5-Server-Setups ;)

[DHOBBES]

I can't get back to any of the previous screens. Can't do a factory reset because I can't get to the setup icon.
The setup seemed to go smoothly but nothing works anymore.

[NBS]

you can use reset button on side of hd5

[Ryu]

before reset try to pair remote control again or reset remote control then try.
hold ok and home button for 4 seconds until you see light blinking. then try to navigate and see if you can click anything.
if not then reset by
hold down arrow on d-pad with zero (0) key for 4 seconds until light blinks 3 times. then try and see if that helps.

[4me2c]

Funny, sometimes when problems arise, Unplugging the stb will reset things again, just as if there was a Power Failure...!!?

[DHOBBES]

Did unplug for over 2 hrs....didn't help. Just tried to re-pair the remote...didn't help.
D-pad ??

[NBS]

Did you reset?

[DHOBBES]

Did you reset?

How do i do this ?? There is a small black button on the side, like a power button ?? Is this a reset ? Do I hold it in ? Just click it ??

[Ryu]

How do i do this ?? There is a small black button on the side, like a power button ?? Is this a reset ? Do I hold it in ? Just click it ??

just hold power button while box booting up. button located side of the box.

[NBS]

How do i do this ?? There is a small black button on the side, like a power button ?? Is this a reset ? Do I hold it in ? Just click it ??

Mine says reset on the button

[DHOBBES]

Ok.... Now i got a new screen that also doesn't work. It does have a factory reset option, but how do I select it.
Yes, I tried pairing the remote again.

[Ryu]

when you press any key on remote do you see light blink on remote control? take out batteries and put them again or swap if you have new set available just incase.

[DHOBBES]

Yes the light is red. And when I try to pair it, it blinks for bit, then stops. But I don't know if it's successful because i don't have a screen showing me that like this morning when I first started setting it up.

[big mac]

Yes the light is red. And when I try to pair it, it blinks for bit, then stops. But I don't know if it's successful because i don't have a screen showing me that like this morning when I first started setting it up.

Are you in direct line of sight?In IR mode you have to point directly at device.

[DHOBBES]

Just tried pairing again, had it like 4" from the dongle. I think it's flashing way too long, compared to this morning when it paired almost immediately. So that is most likely the issue....remote is no longer paired to the device. Now I'm stuck on the Android Recovery screen.
Calling it a night and going in the house. Will try again tomorrow.
Thanks everyone for trying to help.

[DHOBBES]

Tried again wit the same results. I'm on the Android recovery page. When I try to pair the remote, it blinks for at least a full minute, then doesn't work to move anything on the screen....not paired ??

[Ryu]

Tried again wit the same results. I'm on the Android recovery page. When I try to pair the remote, it blinks for at least a full minute, then doesn't work to move anything on the screen....not paired ??

hold down arrow with 0 (zero key) for 4 sends until light blinks then try to point remote at the box and see if you go up and down on recovery screen or click anything.
if you have different remote from another buzz device available then you can use that to recover your box or bring box to pairing mode
also, if you have pc keyboard try to connect with box, bring to recover screen and see if you can navigate with keyboard.

[DHOBBES]

Mine says reset on the button
Yes, mine too. I didn't notice that. Thank you. I had to use my flashlight to see that. 🤷

[DHOBBES]

So after unplugging and replugging trying to reset, etc, I ended up back on the blue APP screen. I plugged in a remote keyboard ( came with the KODI box) and couldn't get any of those keys to work....
But then .....one of them ( or something) backed up the screen....I finally had the "pair remote" screen back. It worked.
Thank you all for your help.

[DHOBBES]

I still don't have the iks66, but it's still working on the old box. I changed the MAC address on the website so hoping I'm just waiting for them ?? When I go to the portal, it just says something like "cannot connect to server". Since the old box is still working, I'm hoping that's the issue.

[Ryu]

on buzz hd5 box enter your portal then go to provider site and remove old Mac address and enter Mac from hd5. then hit reset on provider site. now go back to buzztv hd5 box and connected and you should be good.

[DHOBBES]

Did that yesterday, before I got stuck on the blue screen. Re-did it now, still not connected. But the old box is still working. When that stops, hoping the new box will connect. Don't know how long it will take for the service to transfer.

[DHOBBES]

Would like to add to everyone's rep, but the site wont let me.....gotta spread it around more. But thanks for everyone's help.