Gettting message "couldn't connect to server" on kokaleka app

[asesinopr]

Hi guys! One of my clients is getting this message after entering all the information to his app. I checked twice the info and is alright. What else can be?

[big mac]

Hi guys! One of my clients is getting this message after entering all the information to his app. I checked twice the info and is alright. What else can be?

Is it V3 of the app?

[duhhud]

Everyone should install a wifi tester on their box to make sure they are connected to the net check that first to see if he has a connection. Is it the first time trying the Kokaleka app ? If so and he was using a mac before make sure the mac is zero it out set it to playlist on the Papaio site and do a iptv reset.the on your box clear data and re-enter info then connect and see what happens

[duhhud]

asesinopr did you get that box working if so maybe put how you did so others with that problem can see how you fixed it.

[asesinopr]

Sorry for the late reply, but yes, I did get the box running. All the issue was because date and time issues on it. Gotta adjust those settings to make it work. So, FYI, good to know.