5 update?

[dummie]

How long does it take to update to buzz5? my box downloaded it installed it an now its just stuck at a screen that says 5 been about 30 minutes so far, do I just leave it alone an wait?

thanks for any advice

[Ryu]

should be done between 5-20 minutes. try to reboot your box.

[dummie]

txs , I tried reboot same thing locks up at the buzz 5 logo screen, I tried a second time same. thing , so I powered it down an same thing, ok. powered down unplugged waited a few minutes same thing buzz screen then blank then buzz then buzz5. logo an a message saying the app isn't responding tried to close app didn't change anything. so this time I hit wait any ideas?

[Ryu]

try factory reset. turn your box off, hold reset button while powering up your box, keep holding reset button until you see recovery screen.

http://iptvtalk.net/showthread.php?42680-How-to-Hard-Reset
same process for 4000/4200.

[dummie]

ok tried reset. got a little different result now instead of the 5 logo it now goes from 5 to a black screen an nothing

[Ryu]

did you remember what firmware you had and what it updated to?

[dummie]

firm v20211111
iptv ver 4.0.530. I can't say what the new one went too.

[Ryu]

go to recovery screen again, this time try to wipe cache partition first. then wipe data factory reset. reboot and let it sit for some time and see what happens.

[dummie]

ok thank you very much im back to a new start up screen just have to find all the info for a rocket fingers crossed this works thanks again

[Ryu]

cool beans. :)

[zaang83]

Excellent troubling shooting and stick-to-it-tivness!
@Ryu, Tried the rep but I have to spread it around first :D