"Unable to Connect to the Server" ?!

[montell]

Hello again friends,

At 11:35 pm Pacific time ( Western Canada) my 3900 gives me this msg every night....why is that?

"Unable to Connect to the Server, due to a connection error. Try rebooting your box. If that does not work, try rebooting your modem or Router"

So, I reboot the box, and everything is back up and running but EVERY FRIGGING NIGHT...lol.....?! Please tell me if anyone else gets this and what did you do to get rid of it?!

Much Obliged.

[Ryu]

only solution again factory reset bud :)

[montell]

With Factory reset, do I lost whatever on the box, i.e. apps and everything?! :( cause I was wondering what would be left on the box once applying factory reset?

[crazed 9.6]

Factory reset will delete 'user' installed apps.

But usually with most androids, the reset will not effect anything onboard a 'factory installed' app, like the BuzzTV app on the Buzz box as example.
That app as example will not be deleted, and the server setup on that app will stay intact, as well as Favorites and etc within that 'factory installed' app... but do not always trust that either as some rare instances Favs will be lost.
As well as an app like Ytube that has been 'factory installed'. It should stay intact with a factory reset.

User installed apps will be effected (deleted/erased)

[NBS]

anytime I have factory set I have lost all server info

[montell]

Update:

I unplugged my Modem and Router yesterday for over 10 hrs and when I got back hone at exactly 11:35 pm my time (Pacific time). I was watching the news on my iptv and stopped and the same msg came up again
"Unable to Connect to the Server, due to a connection error. Try rebooting your box. If that does not work, try rebooting your modem or Router" Why is that? :(

[Ryu]

I would delete that slot and try different and see if that helps.

[montell]

That msg at 11:35 pm comes on for all 7 iptvs I have :(

[Ryu]

well I think you have app that killing your network around that time. you better get rid of third party suspicious app then check for result.

[NBS]

I would suspect your isp rather than the box especially since it happens at a set time
Are you using a vpn?

[montell]

No I am not using a vpn.
But why would my isp do it every night at the same time? :(
any update is coming up for 3900?

[Ryu]

No I am not using a vpn.
But why would my isp do it every night at the same time? :(
any update is coming up for 3900?

ISP would do it to bother you to get more money from you :)
it could be their regular maintenance time.

[crazed 9.6]

could also be something that is a scheduled task within your router. Or possibly a antivirus program or something along them lines that is setup with a scheduled task.
With a scheduled task set every day at that time, it may interupt your internet connection , even if very briefly.

Just a thought :)

[Ryu]

agreed with crazed and I think similar to schedule task/antivirus related process/app in his boxes creating this connectivity interruption for him.

motell see if your box is rooted which I think should be and if yes then try to make a back up of your third part apps and save into USB. if you are using stb emu then you can make backup zip file with all your servers and info and save that as well.
now when you factory reset only data you provably have to enter is in buzz tv app which is only 12-13 servers.
if still dont want to do that then I would say just less than 1 minute before interruption time try to reboot your box or turn on/off wifi button with remote control so you dont have to hard reboot. :)

[montell]

Thanks a lot guys, really appreciate it.
I am going to try few of those ways and will back to you on it.
Thanks again :)