Media format is not supported

[Raees]

Hi All, Have xrs4500, been trying to play vod but keep saying media file is not supported. Does anyone know what could be wrong? Do i need to do anything in the setting?Thank you in advance for any help.

[NBS]

which vod?
try changing media player

[Raees]

I did try changing the player but the same. It happenes on all the vods.

[NBS]

i just tried 3 vods on p6 with no issues I am on a 4500 but my software is different than everyone elses
youll have to wait for someone else with a 4500

[Shooty]

Hi All, Have xrs4500, been trying to play vod but keep saying media file is not supported. Does anyone know what could be wrong? Do i need to do anything in the setting?Thank you in advance for any help.
This Update;
NEW XR & XRS 4500 Official Update. June 25th, 2020
Firmware Version: V20200624
Buzz 4 App Version: 4.0.476

shows it fixes this;
Updated to Buzz 4 Version 4.0.476 Changes:
.
.
- Fixed an issue with VOD/TV Series when using Secondary Player and getting Media Format not supported error, it will work now.
http://iptvtalk.net/showthread.php?43040-New-XR-amp-XRS-4500-Official-Update-June-25th-2020
/Shooty

[Raees]

This Update;
NEW XR & XRS 4500 Official Update. June 25th, 2020
Firmware Version: V20200624
Buzz 4 App Version: 4.0.476

shows it fixes this;
Updated to Buzz 4 Version 4.0.476 Changes:
.
.
- Fixed an issue with VOD/TV Series when using Secondary Player and getting Media Format not supported error, it will work now.
http://iptvtalk.net/showthread.php?43040-New-XR-amp-XRS-4500-Official-Update-June-25th-2020
/Shooty

I have it upadated with 4.0.494
I also tried using xrs4000 and get the same error.

[crazed 9.6]

I have it upadated with 4.0.494
I also tried using xrs4000 and get the same error.

The Buzz app version 4.0.494 is the same here on the Xr4000 model and VODs work fine.
Media Player is set on Default, but Secondary Media Player also works fine.

Are you using the MAC attached to your code at the website ?
That can be referred to as MAC Portal method.

Or are you using an M3U Playlist URL ?

Are you using the full Portal URL or the shortened URL ?

[Raees]

The Buzz app version 4.0.494 is the same here on the Xr4000 model and VODs work fine.
Media Player is set on Default, but Secondary Media Player also works fine.

Are you using the MAC attached to your code at the website ?
That can be referred to as MAC Portal method.

Or are you using an M3U Playlist URL ?

Are you using the full Portal URL or the shortened URL ?

I am using mac attached to my code at the website.
I am using p1.iptvrocket.ru

[Raees]

Ok so i put donation number in user id and password and changed the player to default did the trick. Its working but loads very slow.

[crazed 9.6]

Ok so i put donation number in user id and password and changed the player to default did the trick. Its working but loads very slow.

good job

Did you also remove the MAC from your code at the website ?
Or is the MAC still attached?

[Raees]

good job

Did you also remove the MAC from your code at the website ?
Or is the MAC still attached?

I left the mac at the same website. Just added donation number with it.