EPG not working

[John]

I have a dreamlink t1 and a dreamlink t2 EPG stoped working have tried everything except factory reset any ideas for me to try or is dreamlink EPG down

[samcook]

Try rebooting your box and as soon as it starts, look at the top right corner and you'll see the EGP being downloading or not.
if its downloading and you still don't see it then I would say its your server and if you don't see it downloading then your box and probably you need to factory reset.

[John]

Thanks the EPG starts in corner but when it is done still no EPG got in touch with provider they said it is my box so guess I will try factory reset never done befor

[John]

Tried restore to factory back up and running but EPG still loads in upper corner but no EPG info

[xayoz]

have you tried a reset on the provider side?

[John]

I think the provider was not telling the truth as all EPG is back and loads faster than it did befor thanks for all the help

[Dodgeit1]

I think the provider was not telling the truth as all EPG is back and loads faster than it did befor thanks for all the helpWhat provider wasn't telling the truth?Inquiring minds would like to know.At least you got it working again.

[John]

(removed provider names) they are the same provider

[John]

(removed provider names)

I must say they do have a very good stream no buffering all Chanel

[4me2c]

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[John]

Ok sorry it wonÂ’t happen again