Mag256 Mac Already exist

[Astra]

help am a reseller and my own mag256 expire today went i try to renew it says my mac already exist any help on how to reset it I try changing portal but no luck

[crazed 9.6]

http://iptvtalk.net/showthread.php?27000-Are-you-having-Order-Issues-or-MAC-Issues-Check-this-thread

[floder2]

If the Donation expires today............ then it may still be active..........check your donation that is expiring today and delete your mac from it...............then you can attach mac to your new donation