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Michael30
09-23-2018, 10:31 PM
Just purchased 1 route from iptv66 to setup with my Samsung TV using SmartSTB, Everytime I click on the portal I get “Loading Portal” then an infinite black screen. I’ve tried changing Servers, Using both portal links, I’ve changed the virtual mac, etc... I even changed the route #

On the Smart STB site, I’ve tried the trouble shooting methods, making sure the time is set correctly, double checking the portal links, etc... I’m not sure if this is a problem on my end or if the servers are down. If anyone can get back to me that would be greatly appreciated.

crazed 9.6
09-23-2018, 10:45 PM
server is not down

Michael30
09-23-2018, 10:50 PM
server is not down
What could possibly be the problem?

Michael30
09-25-2018, 08:40 PM
bumppppp

/////

crazed 9.6
09-25-2018, 10:48 PM
what are the first 6 digits of the virtual MAC that you are using ?

Michael30
09-25-2018, 11:06 PM
what are the first 6 digits of the virtual MAC that you are using ?
The first 6 digits are
00:1A:79

crazed 9.6
09-25-2018, 11:07 PM
tr it with... 00:1a:78

kens
09-26-2018, 05:11 PM
Just purchased 1 route from iptv66 to setup with my Samsung TV using SmartSTB, Everytime I click on the portal I get “Loading Portal” then an infinite black screen. I’ve tried changing Servers, Using both portal links, I’ve changed the virtual mac, etc... I even changed the route #

On the Smart STB site, I’ve tried the trouble shooting methods, making sure the time is set correctly, double checking the portal links, etc... I’m not sure if this is a problem on my end or if the servers are down. If anyone can get back to me that would be greatly appreciated.

The 00:1A:79 Mac# has to be entered on your Donation Info page.(Mag Type Authorization)
Check this link for helpful info;

"https://www.wedostreaming.com/iptv/83-how-to-install-smart-stb-app-on-a-smart-tv"]https://www.wedostreaming.com/iptv/83-how-to-install-smart-stb-app-on-a-smart-tv

/kens

Michael30
09-27-2018, 10:30 PM
The 00:1A:79 Mac# has to be entered on your Donation Info page.(Mag Type Authorization)
Check this link for helpful info;

/kens
............................

kens
09-29-2018, 03:44 PM
]

You have ISP Lock enabled.

I have not looked into how the system works, but you have to enter your IPTV Service's Server URL on the Smart STB site, which leads me to believe that the handshake between you and the IPTV Service, goes through them ( ??? ) or they login for you ( ??? ).

Either way, turn off the ISP Lock.
* You may have to turn off Country Lock or reset it as well

On the SmartSTB site, did you enter the full Server URL (
http://s*.ip**.tv/c/index.html)?
When you changed routes/ Mac#'s etc, did you change the info everywhere, do an IPTV Reset, reload Portal, etc.?

/kens

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