Buzz Box XPL3000 - Box powers down when changing input on TV

[Suntec]

Have a new Buzz box 3000 hooked up to a Vizio TV as an HDMI input. Everytime i select a different input on the TV the box (buzz box) goes in to stand by mode or power down.When i want to watch the buzz box again it takes a few resets to get the port connected again and internet working so as to watch live TV.any ideas is the box defective ? any help will be much appreciated ,thanks

[dishuser]

mine doesn't do that
maybe the tv has something to do with that happening

[kens]

Most Android STB's are similar in settings so I am just assuming Buzz has this setting (I dont have one).
Android settings/ Display/ Disable HDMI Auto Sensing
*Make sure you set your Display resolution to the proper setting for your TV (50/60hz - PAL/NTSC - 1080/720 etc.) before exiting out.

Not sure but give it a try!!
/kens

[Ryu]

maybe want to change hdmi cable or want to try different hdmi port on tv.kof

[dishuser]

I just set mine to auto
that way if I ever move box to another tv it works

[Maestro701]

Disconnect the buzz from the power cord, switch off TV, disconnect and reconnect hdmi cable to buzz, switch on TV, then switch on the buzz. It should detect the hdmi port.

[Suntec]

Thanks for all your replies.I changed the HDMI cable to the buzz box and everything was okay for a few weeks.Yesterday night it started to do the same thing again.Now when i change the input from Buzz box to tv the box stays On , but when i switch to buzz box input the box shuts off. i will try the above procedure tonight.

[brijshit]

I have same problem into my new Buzz TV xpl 3000 box is any other solution much appreciated?

[dishuser]

Thanks for all your replies.I changed the HDMI cable to the buzz box and everything was okay for a few weeks.Yesterday night it started to do the same thing again.Now when i change the input from Buzz box to tv the box stays On , but when i switch to buzz box input the box shuts off. i will try the above procedure tonight.

cover the buzz before changing input
does it still shut off?

[floder2]

Try it on another TV to see if it does the same thing......................

[dishuser]

Try it on another TV to see if it does the same thing......................
basically same thing as what I suggested...lol

[NBS]

I have same problem into my new Buzz TV xpl 3000 box is any other solution much appreciated?

So you changed HDMI cable?

[Aggy]

I was curious so I played around as I have a buzz and a Vizio m65 e0. Never had an issue as urs. This morning I enabled CEC in system settings and when I changed inputs it would indeed turn off the buzz. Disabling CEC doesn't turn off the buzz when changing inputs for me. Hope that helps.