Reseller - Unable to Purchase Credits

[xphat]

Hello,

Im trying to update my reseller account with credits, however I keep getting an error to say that my login details (the same details i use to login to the dashboard) are incorrect.


Is there are issue going on right now with this. I am totally out of credits and need to update some clients.


Regards,


Xphat

[crazed 9.6]

Hello,

Im trying to update my reseller account with credits, however I keep getting an error to say that my login details (the same details i use to login to the dashboard) are incorrect.


Is there are issue going on right now with this. I am totally out of credits and need to update some clients.


Regards,


Xphat

I think a got a message from you earlier... I was waiting for a response to my return message.
Read thru the linked thread below and send me the details thru private message.

[xphat]

I think a got a message from you earlier... I was waiting for a response to my return message.
Read thru the linked thread below and send me the details thru private message.

Just sent u a PM crazed. Tried to be as detailed as I could.

Let me know.

[crazed 9.6]

Got it and yes, that prolly is enough info.
Sent it directly to administration.

[crazed 9.6]

This was perhaps caused by some service work on the websites.
I see the entry dashboards have undergone some small changes.

[george28]

Same problem here my friend :(

[ilan]

You might get one step ahead by sending a PM to crazed with all of the information that is requested on the following page.

http://iptvtalk.net/showthread.php?27000-Are-you-having-Order-Issues-Check-this-thread

[george28]

Crazed any news about that ?:confused:

[crazed 9.6]

Crazed any news about that ?:confused:

have not heard back yet, but I have sent a few emails with a few different members all with exact same issue.
Send me your email george so I can add you to the list and send it to administration as well.

[george28]

Private message with email send.
Thanks

[crazed 9.6]

got it george, thnx

I am on this and have sent urgency tags with the emails.

[brayden13]

Is funny that if i try to get it as a new reseller it let me go thru to make the payment now the question is if I do it with my same email address gonna be added to that existing acc

[crazed 9.6]

Guys, I received a message about this..

Hi.
Sorry for the inconveniences our tech team is working hard to get everything back to normal asap.

Best Regards.
IKS66 Staff.

[brayden13]

They send me that exact message but still on I don't want to play around with it I would like to know if I do it the way I said b4 gonna go to my existing acc :(

[ilan]

Although it's not what you want to hear, I'd wait until things are fixed. I have a feeling you will be creating a new account even if you use the old e-mail address, because you're not tying it to the old reseller account. That is just a guess on my part, though.

[crazed 9.6]

Guys, they have been on this and have fixed some that they knew were having issues.
If anyone is still having issues, please send me your email and the service used.
Left click my name for message options.

[jedelatof]

I have the same issue then I click the forgot password in the ikstv login page and now I cant acces my account. I get the new password at email but it's not working. I reset my password about 5 times and can't get access. Always get wrong password notification.

[crazed 9.6]

I have the same issue then I click the forgot password in the ikstv login page and now I cant acces my account. I get the new password at email but it's not working. I reset my password about 5 times and can't get access. Always get wrong password notification.
I am here to help with such things and I did post that if you having such issues that you should click my name and send me a message :eek:



Guys, they have been on this and have fixed some that they knew were having issues.
If anyone is still having issues, please send me your email and the service used.
Left click my name for message options.