Having issues with my reseller panel

[ljwells10]

I tried to assign a new route today and found that I have a 0 balance when I thought I had about 5 routes left. I then tried to purchase more re-seller routes, but received numerous failed transaction messages through both PayEase and ePay. When using ePay, the payment result was 1000:Invalid customerIP:客户下单IP不正确 on all four purchase attempts. PayEase did not give an reason why the transactions failed, but the transactions still all failed. When I contacted my credit card company about what was happening, a customer service rep informed me that there were no signs of the attempted purchases on their end. Is there something wrong with the re-seller panels, the website, or the payment gateways for iptv66? Can someone please help me figure this? This is jeopardizing new business.

[snowman121]

Having the same issue with renewal, tried all three payment methods : Invalid Customer IP

[crazed 9.6]

I think the issue may be that you are using your cell phone to do this transaction. I can tell because of the incorrect messed up emojis posted in your post.
Try a different way of connecting , other then that cell phone.

[snowman121]

I get the same "messed up emojis" but they are not emojis, that is actually the response seen on the site when I try and renew with any payment method.

I cannot speak for ljwells10, but I am using a PC.

[snowman121]

ljwells10,

Try again but fill in all the fields, even the ones that are marked "optional" as well. That worked today :)