no hair left help please

[suec729]

ok folks I am trying to link my dads 2 mags254 and cant seem to be able to do it .. I set the box up and all went well Where do I go to link the mac add.... I thought I found it but when I enter the e-mail add I used to buy the donation and add my order# starting with 192 it claims that I didn't enter the information correctly..... Am I doing everything right
Thank you guys any help would be great !!!!!

[satmam61]

You use the donation number for both not an email address

[Marley]

yea same 12 0r 13