Got Stock

[sihu]

I got a Mag 254 and just purchased a rocket, following a step by step instructions, I got to # 9 and reboot.
after the reboot a message comes up : Your STB is blocked Call the Provider.
now I have Time Warner Cable / now Spectrum. is that possible for them to block my box ? or what do I do wrong?
Is anyone out there have TWC / Spectrum ? do anyone have a problem like me? please Help me..Thanks..

[crazed 9.6]

try the steps shown below...

Power off the Mag and go to the server website and change that last few digts of the MAC address to some random digits and save as that, (digits can be, 0 thru 9 and/or A thru F)
Then perform an IPTV Reset there at the website and exit the site.
Unplug your router for 30 seconds then plug it back in.
Then wait about 10 minutes.
Then go and replace your original MAC address and another reset and then do not connect the Mag just yet.
Wait about 10 minutes again.
Then power up and check for results.
Ensure your device has recognized the internet connection.