not updating

[minerveta]

:I copied the latest tvonline avov software on a USB, My Build setting is 1.0.7 I put the USB into my tvonline streamer, I then power up the streamer and go to the local media. I see my USB on my tv screen. I wait a few minutes and the the fireware update comes up. I select install and it says the file is not a valid pakage. What Now??:confused:

[crazed 9.6]

do you have a TVOnline avov model, or do you have the Vixo1 avov model?

The recent update is for the vixo1 only
build 1.0.09
build 1.0.10

[Marley]

this is only for avov1 only 1.0.9 or 1.0.10 not for avov tvonline box not yet so dont use that thatswhy your getting that error

[K00lKatT]

Good to know the box wouldn't let the file be loaded...just to look on the bright side...

[Marley]

well yea on that would mess it up bad and it says TVONLINE: PLEASE CHECK BACK SHORTLY WE WILL POST UPDATE FOR TVONLINE

[djgates06]

its also for tvonline look at thir website..

[BIO]

Their website says ::


TVonline: please check back shortly we will post update for tvonline

[theuduk]

It can be confusing with the Avov having the tvonline app on board.

[Marley]

no really it tells you to go to system to check what you have and that not to hard to do

[Switchon]

Instruction and files for BOTH Avov boxes now on their site. Follow instructions for your own box!!

I updated my Vix01 it was at build 1.0.10 but still going to the app store. After update it went to 1.0.11 but to my surprise would no longer go to the app store (if it aint broke don't fix it) :-(
I rebooted twice (hold down power button) but still no go, then Powered off and removed the plug for 10sec, powered backup and everything was good to go :-)

[Marley]

your the first to say this hope the last send them a message and a fix ticket

[starRyder]

I am experiencing the same thing ive updated and now when I try to get into the channel store it cycles me to main screen.
Is the server down now?

[Marley]

no not here

[starRyder]

my dumb ass decided to do a factory reset. that didn't work I am still on 1.0.11 have no access to the channel store. I did open a ticket. ill have to wait n see what they say.

[Marley]

that sucks getting to many problems with this update if your working in channel store wound say wait to update now

[legsdiamo]

Not working for me, getting not a valid package error message.

[Marley]

wrong one you are using you my have a diffrent box they have two kinds

[legsdiamo]

I thought I did and tried the other file and got the same message.

[Marley]

what box do you have and update
*Remember:
– Make sure your device is connected to the internet via Ethernet or WiFi then continue with the steps below. Do not pull USB/SD Card/Jump drive until the firmware installation is completed.
– Please do not download all files and put them on same drive it will not work. Its 1 USB per “update.zip” / device / firmwarm update. The file must also stay named “update.zip” for the box to recognize the firmware update.

[legsdiamo]

Avov vixo 1

[crazed 9.6]

there are 4 new update files.
Two for the Avov Vixo1 model.
Two for the Avov TVOnline model.
Each model may come with one of two builds, that's why two files for each.
So get your correct avov receiver and get the correct update file depending which build you have.
This is all explained in the directions. Don't randomly try files. Get the right one and try that same one a few times.
Couple reports that I saw, said they were successful after a few tries (with correct file)

[Marley]

http://iptvtalk.net/showthread.php?2626-Important-Mandatory-Update-4-27-2015 thats the one for you its vixo1
*Remember:
– Make sure your device is connected to the internet via Ethernet or WiFi then continue with the steps below. Do not pull USB/SD Card/Jump drive until the firmware installation is completed.
– Please do not download all files and put them on same drive it will not work. Its 1 USB per “update.zip” / device / firmwarm update. The file must also stay named “update.zip” for the box to recognize the firmware update.

[legsdiamo]

That is the file I used, but will try it again. Thanks.

[Marley]

Step 1: Check which is your build number by going to: “settings > system info > build number” you must do this read and read

[crazed 9.6]

also make sure your Browser is not downloading the file as an attachment... If it is, then change the file name to 'update' and try that.
Or change your Browser and use FireFox and then re-download a new copy of the update file..
Thnx papasmurf for that info :)


I had the same trouble then I found my windows. Download the file to the name( attachment) I rename it to(update) an it work like a charm

[legsdiamo]

I did that, build number is 1.0.10

[hotrod11]

I am at 1.0.11 and came up as update. I have tried this update numerous times and also did a factory reset. Now I have no apps and still can't access the channel store. Does anyone have any ideas on how to fix this problem? Thanks

[Marley]

yea email them and make a ticket and they will help you are you on the internet with this box ? here
http://help.avov.tv/

[hotrod11]

Well now all at once the Mickey hop came up and I can now add the apps. Hope everybody's will do the same.

[legsdiamo]

How long does it take the firmware to update from 1.0.09? Trying to update a new vixo 1 box but stays on firmware updating message.

[Marley]

not long then says will reboot thats it after that tells you to delete file so it wont come back

[legsdiamo]

Well it has been stuck on firmware updating for the past 10 mins with no change.

[Marley]

would say reboot not good