Donation Log in problems

[Johnok2]

I have purchased 5 IPTV Rocket donations as a reseller and have activated two of them to replace expired donations on my AVOV TV Online+ boxes. After entering the new donation numbers when I try and logon to the sever I am being blocked. I have tried to do an IPTV Reset but it doesn't work. Any help on what I'm doing wrong? The portal shows that these donations are active.

[crazed 9.6]

you will have to wait till the website and that Reset option is working.
Troubles started an hour ago, or so
Administration is on it.