Renewal for your Rocket donation made easy

[alphablondy]

If you let your rocket donation expire. go to iks rocket site . buy a renewal. click on Check Rockets. put in your email address &your expired donation #. checkmark the list so your not a robot. if the mac address is all 0's put in the mac address from your stb. the number is usually underneath. if its all worn out and you cannot read it. its also available in the settings under device info by searching it with your remote control of your box.your mac adress needs to be retyped that's it.
change your numbers to match your box. 00:1a:79:00:00:00 or 00:1a:78:00:00:00. 79 for mags or 78 for emulators.if you have an android or emulator with 6 sets of numbers and letters . just use the last 3 sets. because all boxes start with 00:1a:79 or 00:1a:78
once your mac address is on correctly on the rocket site . your tv is back up.

[tdaniels]

Renewal captcha on site is malfunctioning. Displays the following error message, "ERROR for site owner: Invalid site key".

[casper]

I renewed my donation but I haven't got my email confirmation, that was done 10 hrs ago normally it would take longer?

[williebob]

I want to renew my donation, but the system does not recognize me when I put in order number or email and donation. Can I just purchase a new donation as a new customer?

[382130]

Why anyone would want to renew is I don't know the way the service has been lately with everything freezing so bad that you cannot watch any channels

[grounded]

Renew it's down more than its up the fta seems to be a thing of the past now they want us to use a stb on android and only one device if that's the case *******. Get to work on the fta what's the deal people

[ilan]

Why would you resurrect a post that's 6 months old to do some complaining? Pick your battles a bit more intelligently.

[nob0dy]

why would you resurrect a post that's 6 months old to do some complaining? Pick your battles a bit more intelligently.

lol ;x .......

[1979ta]

It has been 24 hours since I paid for my renewal and still no email.
anyway to check the status of my order??

[ilan]

It can take up to 48 hours to receive the e-mail. If you haven't received the e-mail by that time, send Crazed the information requested in the link below. Make sure to send the information via PM. Do not post the information in the forum.

http://iptvtalk.net/showthread.php?27000-Are-you-having-Order-Issues-Check-this-thread

If you recorded your donation number after your order was confirmed , you can access your donation at the Donation Checker.

[casper]

I’m renewing but I misplaced donation # do I need to do as a new? And don’t have my order number!
I used to have it on my email but deleted for obvious reasons. You know what I mean

[kikigra]

I have activated and renewed the same mac how can I fix it as a used 2 donations can someone help

[AeonFlux]

Does the payment portal take Master Card?

[Marley]

at bottom of payment page says visa and then master card try it could work cant say if it will work but its there

[Marley]

kikigr where you setup all your info you can change it there now if asking can you have same mac on two boxes no they will ban you i think at some point or just wont work telling you same mac

[AeonFlux]

Payment portal shows Master Card but when you click on it, it only takes Visa. No choice. I tried to change it but it would not change.
Just an FYI.

[Marley]

ok thanks they should take that out but the company who takes it will do that card too maybe they need to setup for both which they dont thats why only visa

[b2vwild]

hi there is any way to upgrade my renew, instead to do it for 2 donations I did for one only, I need 2 and of course I cant paid for another separate please advice, thanks

[b2vwild]

hi there is any way to upgrade my renew, instead to do it for 2 donations i did for one only, i need 2 and of course i cant paid for another separate please advice, thanks

fyi, received email from papiao, "nothing can be done" yes my bad, but bad customer service compare to others, happy thanksgiving