new to this MAG254 mac address help

[Miamiguy]

hi guys I'm having a problem changing my MAC address it said already in use. I got the box online and can't get ahold of the seller. I went to iptvrocket.is and donated and got my info. someone please help thanks in advance

[crazed 9.6]

you will have to take a picture of the MAC address, and send that picture via email with brief description of issue.

If any trouble, left click my name and send me a mesage

[Miamiguy]

you will have to take a picture of the MAC address, and send that picture via email with brief description of issue.If any trouble, left click my name and send me a mesageok who do I send the picture to?

[crazed 9.6]

iptvrocket.is

if that is where you bought.
They have a support email, shown at the bottom of their page

[Miamiguy]

I got the box online and I got the code on rocket so send rocket the message that the mac is already in use with a pic?

[crazed 9.6]

yes, that is correct

[Miamiguy]

yes, that is correct

do you know how long they normally take to reply back? and again thank you for the help.

[crazed 9.6]

could be up to 48 hrs


I sent a message to your inbox with directions if this seems to be taking too long :)